‘If you cannot measure it, you cannot manage it’. Whilst there are many metrics available to evaluate a Classification ML model, in this post, I am going to focus on the ones I have seen being used most frequently. Confusion Matrix Confusion matrix, also referred to as error matrix is usually used…

According to a survey conducted by Drift earlier this year, 15% of consumers have communicated with business via a chatbot in the last 12 months, and 47% of consumers would buy something from a chatbot according to Hubspot (2017). With AI & Machine Learning advancing fast, one of the areas…

Statista has it at $60 Billion by 2025, the McKinsey Global Institute puts its between $644 Million and $126 Billion by 2025 and PwC predicts it to be $15.7 Trillion by 2030. …

On 5th of Jan this year, an AI model for the first time outperformed humans in reading comprehension. The SLQA+ (ensemble) model from Alibaba recorded an Exact Match score of 82.44 against the human score of 82.304 , on the SQuAD dataset.

“Handle them carefully, for words have more power than atom bombs.” — Pearl Strachan Hurd I am fairly sure, that when Pearl Strachan said those words, she did not have text mining & analytics in mind, but nevertheless her words still ring true, especially in today’s world of conversational AI…

If one was to go through the technology roadmap of any organization worth its salt, amongst other things, the presence of these two alphabets — ‘AI’, is almost a certainty. …